FocusPod / New Zealand
Office pod questions, answered
Find practical answers about indoor FocusPods: what is included, choosing furniture and finishes, planning the full cost, and arranging delivery and installation. For model-by-model detail, use the comparison and specification pages. For an existing order, contact the team with your order reference.
Are the front and rear both glass?
Yes. Every FocusPod has glass at both the front and rear. Standard glass is clear. Optional PDLC privacy glass can be selected for the front only or for both the front and rear.
Can I move the pod once it is installed?
Yes. Every FocusPod has built-in wheels and adjustable levelling feet. Raise the feet to move the pod on its wheels, then lower and adjust them to level the pod in its new position.
How do I start an order?
Configure your pod and send a project enquiry. We review the specification, delivery requirements and complete quotation before you approve and pay. Saving a configuration or sending an enquiry is not an accepted order and does not reserve production capacity.
Are the displayed prices in NZD?
Displayed prices are NZD prices. Your enquiry records New Zealand as the destination and lets you request a preferred quotation currency. The written quotation confirms the payable currency, full price and scope before payment.
How is my pod supplied?
Your pod is made to the configuration you approve and supplied directly to your workplace. We bring the production, freight and destination arrangements together in your project quotation.
Is the approximately four-week lead time guaranteed?
No. It is an indicative made-to-order lead time. Your quotation confirms the expected production, shipping and delivery schedule. Custom specifications, freight, clearance and site readiness can affect it.
Will duties, taxes and delivery be included?
The written quotation identifies freight, applicable import charges and taxes, and who handles them. They are additional to the website's pod-only planning figure unless expressly included in the quotation. Review the complete amount before paying.
Can I choose colours and furniture?
Yes. Explore the exterior and interior palette, compatible furniture and optional upgrades in the 3D configurator. Some selections add to the subtotal. Custom requests and final compatibility are confirmed in your approved specification; the 3D view is illustrative.
Can I include several pods?
Yes. Add different configurations and quantities to the project cart. Your enquiry carries the combined selection so delivery sequencing and installation can be reviewed together. Any agreed project savings appear in the written quotation.
Can I include installation?
Request installation in your configuration. Availability, timing, access requirements and the final cost are checked for the delivery address. The configurator amount remains a planning allowance until the scope is confirmed in your quotation.
What warranty is included?
Your FocusPod includes five years of structural and electrical warranty coverage. Written terms confirm covered components, conditions, the claims process and service arrangements. For support, contact the team with your order reference and clear photos.
What information helps you quote my project?
Share your models, quantities, New Zealand delivery address, preferred timing and installation needs. Add a floor plan or access description when possible. Tell us whether your site is on the North Island or South Island, and include the full postcode. Island, rural and restricted-access deliveries need an address-specific freight and handling plan.
A space of your own
Let's make it yours.
Choose the pod. Shape the details.
We bring your approved configuration together.